Case Study: Mobile Medical Response achieves lower costs and stronger fleet support with PCS Mobile

Mobile Medical Response - Customer Case Study

Mobile Medical Response, a private non-profit ambulance service serving 15 counties in Michigan, needed to refresh the 40 rugged PCs used in its ambulances. Dissatisfied with its previous vendor due to poor support, limited self-maintenance options, and rising costs, the organization looked for a better mobile computing solution from PCS Mobile.

PCS Mobile supplied Getac fully rugged V200 convertible notebooks, later adding V110 convertible laptops and F110 rugged tablets, along with mounts, docks, and accessories. The program let Mobile Medical Response stock parts for in-house swap-outs, reducing shipping costs, bench time, and service charges while keeping devices in service longer. With PCS Mobile, the customer reported honest pricing, efficient support, and lower overall costs to maintain its fleet technology.

Mobile Medical Response