Case Study: Crescent Crown Distributing boosts sales productivity with PCS Mobile and Panasonic Toughbook 19

Crescent Crown Distributing - Customer Case Study

Crescent Crown Distributing, a privately owned beer and beverage distributor with regional offices in Arizona and Louisiana, relied on mobile computers for its pre-sell sales process. Their field reps needed durable devices to take inventory and place orders, but the laptops they were using were not rugged enough, with average lifespans of only 9–12 months and frequent failures that hurt productivity.

PCS Mobile recommended and demoed the Panasonic Toughbook 19 fully rugged mobile computer, which Crescent Crown tested extensively before deploying 100 units. The integrated wireless broadband helped reduce connectivity issues, repairs dropped significantly, and the sales team stayed more productive, supporting the company’s 24-hour fulfillment cycle with a stronger return on investment.

Crescent Crown Distributing