Case Study: HTC Architects achieves flexible hybrid working with PCM Systems VoIP

HTC Architects completes PSTN-to-digital transition in December 2021 with PCM Systems

HTC Architects, a Leeds-based architectural practice, faced the challenge of updating its communications system to support hybrid working and prepare for the national PSTN to digital switchover. PCM Systems consulted with them to determine their requirements for a flexible VoIP solution.

PCM Systems implemented a bespoke VoIP system that is accessible via an app on phones and headsets on PCs. The transition was completed smoothly with minimal disruption. The solution provided HTC Architects with significant cost savings, improved audio clarity, and advanced reliability, enabling staff to work effectively from anywhere.

HTC Architects