Case Study: Direct Marketing streamlines costings and quotations with PCM Systems

Direct Marketing speeds up quotations and shipping costs with PCM Systems

The customer, Direct Marketing, a company supplying corporate incentives and promotional gifts, faced the challenge of automating its complex manual process for calculating shipping costs and customer quotations based on various quantity breaks. PCM Systems assessed this critical business process and developed a bespoke software solution to address it.

PCM Systems implemented a custom, cloud-based software package that automated cost calculations, image uploading, and quotation generation. This solution significantly sped up the company's response times to customers and streamlined its operations. As a result of working with PCM Systems, Direct Marketing also secured additional funding through the Leeds Enterprise Partnership to help pay for the development.

Direct Marketing