Case Study: CMS Legal Services achieves secure, seamless cross-border collaboration with PBworks

CMS Legal Services - Customer Case Study

CMS Legal Services EEIG is a leading European law and tax firm with roughly 56 offices and 5,000 staff, including about 2,800 lawyers working across many countries and disparate IT systems. The firm needed a quick, low-friction way for international practice and project teams to share documents, templates and updates so lawyers could collaborate across borders without extra administrative overhead or lengthy in‑house development.

CMS chose PBworks for its granular access model, strong security/backups, cost/benefit and fast service, rolling it out team-by-team and linking workspaces to the global intranet. The result was a virtual collaboration layer that reduced email, centralized templates and comments, sped document drafting and adoption, allowed rapid customizations, and avoided costly SharePoint development—delivering measurable time savings and high user satisfaction.

CMS Legal Services

Patrick Torti

Head of Business Technology