Case Study: Pump N Pantry drives customers from pump to store with Paytronix loyalty and online ordering

Pump N Pantry boosts online orders to 20% of sales with Paytronix

Pump N Pantry, a convenience store chain with 14 locations in Pennsylvania, faced the common challenge of moving customers from the gas pump into the store to purchase fresh food and other merchandise. To address this, they partnered with vendor Paytronix and utilized the full Paytronix Platform to enhance their customer perks and drive more inside traffic.

The solution implemented by Paytronix was a comprehensive points-based loyalty program called Pump N Pantry Perks, integrated with digital order-ahead capabilities and a mobile app. This allowed for a fast, hassle-free experience including drive-thru and curbside pickup. As a result, over 6,000 members joined the program within a little more than a year, and online orders quickly grew to represent 20% of the brand's overall sales, successfully moving customers from the pump to the store.

Pump N Pantry