Case Study: Total Tiles boosts daily order processing by 80% with Paytia secure payments

Total Tiles - Customer Case Study

Total Tiles, a retail company, faced the challenge of securely processing customer card payments when COVID-19 lockdowns forced a rapid shift to remote work. Their existing methods were not secure or compliant, and they needed a solution to maintain operations and protect customer data. They turned to the vendor Paytia for their secure payment platform.

Paytia's solution enabled Total Tiles' remote sales agents to process payments without ever handling sensitive card data. The measurable results were immediate, with daily order processing increasing by 80% within a week and call handling times decreasing. This allowed staff to focus on customer service while ensuring full PCI DSS compliance. Total Tiles highly recommends Paytia for enabling secure remote work.

Total Tiles