Case Study: Noordhoff boosts cash flow and customer satisfaction with Payt Software

Noordhoff boosts cash flow and cuts 40,000 paper invoices with Payt

Noordhoff Uitgevers, a major educational publisher, was facing cash flow challenges due to a highly manual accounts receivable process. They were manually printing and mailing up to 40,000 invoices per month, which led to invoices being delayed or lost within customer organizations and resulted in a very high Days Sales Outstanding (DSO). To address this, they turned to the vendor Payt for its accounts receivable management software.

By implementing Payt's platform, Noordhoff Uitgevers digitized its entire invoicing and reminder process. The solution enabled direct communication with payers, cleaned up their customer database, and provided transparency for their service team. This led to a significant improvement in DSO and cash flow. Furthermore, Payt helped streamline internal business processes, resulting in faster customer inquiries, fewer reminders, and a substantial increase in overall customer satisfaction.

Noordhoff