Case Study: INDI automates accounts receivable management with Payt Software

INDI automates 80,000+ invoices a year with Payt Software

INDI, an e-commerce company specializing in technical parts, faced a challenge in managing its rapidly growing volume of over 80,000 invoices annually. Their existing financial package did not provide sufficient automated debtor management, and manually handling the process was a time-consuming and labor-intensive task. They sought a solution to digitize and automate their entire accounts receivable process and partnered with Payt Software.

By linking their Exact financial package to Payt's platform, INDI automated its invoice processing and reminders. The solution provided clarity for customers, offered easy payment methods like iDEAL, and facilitated communication. As a result, INDI now spends only 50-60 hours per week on receivables management despite its growth and rarely needs to initiate collection processes—only about 20 times per year. Payt Software significantly improved INDI's customer satisfaction and payment behavior.

INDI