Case Study: Hanze University of Applied Sciences improves cash flow and customer satisfaction with Payt Software

Hanze University of Applied Sciences cuts invoice payment time to 17 seconds with Payt Software

Hanze University of Applied Sciences wanted to improve the efficiency and effectiveness of its accounts receivable process for student invoices. The challenge involved manually managing thousands of invoice lines in Excel, which provided insufficient control over payments and was difficult for temporary staff to handle. The university selected Payt's software to automate the invoicing and reminder process, aiming to make work easier for employees and improve communication with students.

The solution from Payt automated the invoice-to-reminder chain, providing clear insight into the accounts receivable position. A key feature was the ability to pause reminders during holidays with one click. The results for Hanze University were significant: they broke their own record for the fastest payment, receiving one just 17 seconds after sending an invoice. Payt's software led to a substantially reduced amount of outstanding invoices, a significantly improved accounts receivable portfolio, and greatly increased customer satisfaction due to friendlier, more transparent communication.

Hanze University of Applied Sciences