Case Study: Barrhaven Dental Centre reduces payment costs and improves patient experience with Paystone

Barrhaven Dental Processing Payments With a Smile

Barrhaven Dental Centre, a long-standing dental clinic in Ottawa’s Barrhaven suburb, needed a better payments partner after years with a provider that had outdated technology, rising rates, and poor service. The clinic wanted a modern payment solution that matched its patient-first approach, and turned to Paystone for help.

Paystone upgraded Barrhaven Dental Centre to newer payment processing technology, including wireless terminals and a terminal purchase option with service support. The switch was seamless and completed over lunch, saving the clinic $30 per month by eliminating a dedicated phone line, cutting card interchange markups by 54%, and improving both staff efficiency and patient convenience.

Barrhaven Dental Centre

Mary Hlacar

Office Manager