Case Study: Covetrus achieves faster AR automation and lower payment costs with Paystand

Covetrus Primes For High Growth With Paystand

Covetrus, a global animal-health leader based in Portland, Maine, needed to automate customer payment processes and centralize accounts receivable in one platform. As the company grew rapidly after a major merger, its A/R team was overwhelmed by paper checks, phone payments, and manual workflows, and it needed a NetSuite OneWorld-compatible solution to support higher transaction volumes.

Paystand implemented its NetSuite SuiteApp to automate invoicing and reconciliation, enable secure payments via eCheck, ACH, debit, and credit cards, and support virtual terminal and online self-service payments. With Paystand, Covetrus cut DSO by 80%, reduced per-transaction fees by 98%, and increased new customers by 11% without adding headcount, while also improving payment speed and real-time posting.

Covetrus

Kristen Parisien

Controller, Global Prescription Management