Case Study: Zen Planner achieves improved customer retention and automated payment collection with PaySimple

A PaySimple Case Study

Preview of the Zen Planner Case Study

Zen Planner Improves Customer Retention with Payment API

Zen Planner, a fitness management software provider, faced the common challenge of adding payment-processing capabilities to retain customers and increase revenue without getting bogged down by security, compliance, and development overhead. They needed an easy, turnkey way for members to make one-time and recurring payments while keeping focus on their core product.

Zen Planner integrated the PaySimple API, gaining secure customer data management, revenue-sharing, and a simple payment gateway. The integration enabled automated payments with minimal internal effort—“virtually no time collecting payments”—letting Zen Planner maintain product development while improving retention and monetization.


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