Case Study: Webmaster Support Services achieves faster payments and happier customers with PaySimple

Web Site Service Owner Loves Fast Payments & Reliable Service

Webmaster Support Services, founded by Max West in Prescott Valley, Arizona, provides web design, hosting, SEO and ongoing site support for about 80 clients. Recurring monthly billing is core to the business, but the tools Max had been using produced delayed payments and unprofessional invoices that many customers ignored, hurting cash flow and retention.

After switching to PaySimple for its simple interface and pricing, Max enabled clients to set up and manage recurring payments online. The switch delivered faster payments, clearer billing (his business name appears on bank statements, reducing chargebacks), easy click-to-refund handling, and responsive support—resulting in improved cash flow and happier, more loyal customers.

Webmaster Support Services

Max West

Founder