Case Study: PatentLawNY.com collects payments faster and improves client experience with PaySimple

Patent Lawyer Collects Payments Faster, While Offering a Great Customer Experience

PatentLawNY.com is the solo practice of Michael Feigin, a patent and trademark attorney based just outside New York City. He wanted an all-digital workflow but faced slow, paper-based retainer and billing processes that delayed starting work and tied up client funds.

Since adopting PaySimple in 2009, clients can email check images or use an online payment form and Michael sends invoices immediately after calls; automated overdue notices follow up for him. The result is faster collections, simpler accounting, a better customer experience, and greater competitiveness and revenue because clients can pay quickly and only for the services they use.

PatentLawNY.com

Michael Feigin

US Patent Lawyer