Case Study: Network Heroes achieves a 90% reduction in payment processing time with PaySimple

Network Heroes Cuts Payment Processing Time by 90% with PaySimple

Network Heroes is a Las Vegas–based IT support firm serving primarily medical and legal clients. Before 2012, the team spent hours each month manually collecting payments because their prior processor lacked true recurring billing—processing payments for about 50 customers could take a full eight-hour day and often delayed cash flow.

After switching to PaySimple, Network Heroes automated recurring ACH and card payments and cut payment-processing time by more than 90%. The team now uses PaySimple’s billing schedules and payment forms for one-off charges, receives daily settlement reports for faster QuickBooks reconciliation, benefits from strong security and responsive support, and can focus far more of their time on serving customers.

Network Heroes

Shelby Fox

Office Administrator