PaySimple
55 Case Studies
A PaySimple Case Study
Westfall Roofing, a full-service roofing company serving Tampa Bay and Sarasota since 1989 with 100 employees, wanted to grow while improving customer experience. Their payment process relied on a single office credit card machine, forcing sales reps to stop jobs and call the office for transactions—creating delays and lost time for both staff and homeowners.
Westfall integrated PaySimple with their improveit 360 CRM to accept large transactions in the field and online; PaySimple’s competitive rates, dedicated account manager, and easy-to-use tools streamlined payments, freed up operations time, and improved the customer experience. As a result, Westfall saw a 50% increase in deposit intake.
Ryan Westfall
President