Case Study: Ouray Sportswear achieves faster, more secure on-the-spot payments with PaySimple

How a Sportswear Wholesaler is Getting Paid Easier

Ouray Sportswear, a wholesale custom-apparel company based in Englewood, Colorado with about 100 employees and thousands of active clients, supplies resorts, colleges and destination shops nationwide. Billing manager Judy Nixon struggled to collect payments because the company’s prior systems couldn’t securely store credit card information, forcing staff to call customers for numbers, re-enter cards for every transaction and often miss the opportunity to process payments while the customer was on the phone.

After switching to PaySimple, Judy can charge saved cards in seconds or initiate a charge as soon as a shipment goes out, eliminating repeated card recollection and reducing callbacks. The platform also provided secure storage, a simple workflow (just a few fields to process a payment) and responsive customer support—resulting in faster, more reliable collections and a smoother experience for both staff and customers.

Ouray Sportswear

Judy Nixon

Billing Manager