Case Study: Lincoln Trust Company achieves faster, error‑free AP processing and reclaims a full FTE with Paypool

How Lincoln Trust increased efficiency and gained visibility into their AP with Paypool

Lincoln Trust Company, a national provider of trust services known for transparent retirement-plan fees, faced an inefficient Accounts Payable process that consumed about 45 hours per week to process 50–60 invoices (roughly 30 minutes per invoice) and relied heavily on paper, manual data entry, and skilled accountants. Seeking faster processing, better visibility, and integration with its Microsoft Dynamics Solomon® accounting software, Lincoln Trust Company engaged Paypool’s SaaS accounts payable automation solution.

Paypool implemented an end-to-end AP automation system that integrated with Lincoln Trust Company’s financial software, went live three weeks after selection, and eliminated manual handoffs and paper handling. The Paypool solution delivered real-time dashboards and full-process visibility, freed accounting staff from routine data entry, reduced errors and processing time, and allowed Lincoln Trust Company to reallocate a full FTE to higher-value work.

Lincoln Trust Company

Debbie Varga

AVP