Case Study: The Wallpaper Company boosts quote-to-payment conversion with PayPal Braintree

The Wallpaper Company boosts quote-to-payment conversion 15% with PayPal Braintree

The Wallpaper Company, a South Florida-based interior decor business, faced challenges with friction in its high-value sales process due to traditional POS systems, manual invoicing, and checks. This created administrative overhead and stalled deal cycles, as customers needed more flexibility and trust for transactions averaging $2,500-$3,000. To streamline operations and provide customer simplicity, they turned to vendor PayPal Braintree for a solution using PayPal Open products.

By implementing PayPal Payment Links and PayPal Invoicing, PayPal Braintree provided a seamless payment solution. This allowed customers to pay remotely via shareable links or QR codes using their preferred method, including installments. The integration with QuickBooks improved back-end efficiency by 10x. As a result, The Wallpaper Company saw a 15% increase in quote-to-payment conversion, with up to 90% of transactions now processed through PayPal Braintree.

The Wallpaper Company