Case Study: AiFi achieves near-instant checkout and increased concession revenue with PayPal Braintree

Revolutionizing Autonomous Checkout with AiFi and PayPal’s In-Person Payments solution

AiFi, a leader in spatial-AI autonomous retail, partnered with PayPal to tackle long lines and slow service at stadium concession stands—an area that can drive up to millions in food and beverage revenue per game but suffers lost sales and lower satisfaction when waits are high. Research cited that reducing wait times can meaningfully increase per‑game spend, highlighting the opportunity to modernize checkout.

AiFi combined its hardware and spatial-AI platform with PayPal’s In‑Person Payments to create a checkout‑free concession experience where customers grab items and leave while transactions process automatically. AiFi reports the solution cut wait times to seconds (average shopper wait ~74 seconds), supported more than 32,000 orders, and delivered a 23% returning‑customer rate, boosting revenue and customer satisfaction.

AiFi

Áine Riordan

Head of Global Partnerships