Case Study: Avantia achieves 40% fewer renewal contacts and seamless, secure payments with PayPal Braintree

How Avantia Enhances Efficiency with PayPal Braintree

Avantia is a UK online home insurer that uses a tech-forward platform with machine learning to quote and insure customers who might be overlooked by other providers. Their challenge was to deliver a seamless, secure checkout and renewal experience—without a heavy new integration—by adding 3DS authentication for compliance and an automated way to keep customer payment details up to date.

PayPal Braintree met those needs with a straightforward integration, stable service (reported 100% uptime), 3DS for PCI compliance, and Account Updater to refresh card details automatically. The result: a smoother renewal flow, lower customer friction and costs, and a 40% reduction in outbound contacts to collect updated payment information.

Avantia

Daniel Huddart

Chief Technology Officer