Case Study: AiFi achieves faster checkout and higher return shoppers with PayPal Braintree In-Person Payments

AiFi cuts shopper wait time to 74 seconds with PayPal Braintree

AiFi, a leading technology company specializing in autonomous retail solutions, faced the challenge of long wait times and slow service at stadium concession stands, which led to lost sales and diminished customer satisfaction. To address this, AiFi partnered with vendor PayPal Braintree and leveraged PayPal’s In-Person Payments solution to revolutionize the checkout experience.

The solution implemented by PayPal Braintree involved integrating its In-Person Payments with AiFi's spatial AI technology to create a seamless, checkout-free experience. This collaboration significantly reduced the average shopper wait time to just 74 seconds, processed over 32,000 orders, and saw 23% of customers returning, thereby increasing revenue and enhancing the overall customer experience.

AiFi