Case Study: Virtua Solutions Outsourcing achieves more predictable collections with Payoneer

Virtua Solutions Outsourcing streamlines global payments and cuts delays from nearly a week with Payoneer

Virtua Solutions Outsourcing, a Philippines-based provider of customer support and back-office operations, faced significant challenges with unreliable cross-border payments. Using other platforms, they experienced frequent transfer failures, difficult-to-manage exchange rates, and delays of nearly a week with no visibility, which impacted their client experience and internal workflows. They turned to Payoneer for a solution.

Payoneer provided Virtua Solutions with a US receiving account for easier transactions, flexible payment options for their clients, and dedicated account management for support. As a result, collections became more predictable, payment tracking became easier, and the finance team spent less time on administrative overhead. Payoneer's solution became a core part of their tech stack and was integral to their ability to sustain growth over nine years.

Virtua Solutions Outsourcing