Case Study: Community First Bank achieves faster, more accurate payroll processing with PayNorthwest

Community First Bank Moves HR and Payroll Function To The Cloud With PayNorthwest

Community First Bank, a local bank in Washington state, faced significant challenges with its previous HR and payroll provider, including a complex multi-login system, poor customer service, and a lack of customizable reporting. Seeking to simplify administration and reduce costs, the bank turned to vendor PayNW to implement its TimeLumina platform for payroll, time and attendance, and HR functions.

By moving to PayNW's cloud-based solution, the bank gained a single, intuitive system with a dedicated client advisor for personalized support. This resulted in a 12% annual cost savings, a major increase in staff productivity, and faster, more accurate payroll processing. PayNW enabled employees to focus less on administrative tasks and more on delivering excellent customer service.

Community First Bank

Greg Burck

Senior Vice President and CFO