Case Study: Community First Bank improves HR and payroll efficiency with PayNorthwest

Community First Bank Moves HR and Payroll Function To The Cloud With PayNorthwest

Community First Bank, a locally owned community bank in Eastern Washington, needed a simpler way to manage HR and payroll for its 62 employees. Its previous national vendor required multiple logins, offered limited customer service, and lacked flexible reporting, making administration cumbersome and taking time away from serving customers.

Community First Bank turned to PayNorthwest and implemented its cloud-based payroll, time and attendance, HR, and general ledger interface, later adding the HR module. PayNorthwest also customized report formats and provided a dedicated client advisor, helping the bank achieve 12% annual cost savings, improved staff productivity, enhanced customer service, and faster, more accurate payroll processing.

Community First Bank

Greg Burck

Senior Vice President and Chief Financial Officer