Case Study: Robot House Creative achieves transparent retainer reporting and automated invoicing with Paymo

Robot House Creative Increases the Transparency Towards Retainer Clients Thanks to Paymo

Robot House Creative, a brand development agency in Oklahoma City, faced a turning point when their first retainer client asked for time reporting from day one—something their manual system (Apple Calendar timesheets and Pages invoices) couldn’t deliver efficiently. They turned to Paymo, adopting core features like Timesheets, Time Reports, and Recurring Invoices to meet client transparency requirements and replace hours of manual work.

Paymo enabled Robot House Creative to generate the required reports in 10–15 minutes instead of hours, produce monthly Time Reports for retainer clients, use Timesheets for team-wide visibility and project benchmarking, and automate billing with Recurring Invoices to track outstanding payments. The result is faster reporting, clearer client communication, and streamlined invoicing as Robot House Creative scales (they report 75–80 projects per month and have used Paymo for four years).

Robot House Creative

Brian Winkeler

Principal Partner