Case Study: mBusiness becomes COVID-19-proof with Paymo

mBusiness Became COVID-19 Proof Thanks to Paymo’s Customizable Workflows

mBusiness, a six-person digital marketing agency in Schlieren, Switzerland, faced chaotic project management as the team tracked work with post‑its, calendars and emails—making visibility and coordination especially difficult when staff worked remotely during the COVID‑19 crisis. Although they had used Paymo for time tracking, the company needed a standardized, adoptable process to reduce email overload and gain a clear view of who was working on what.

Paymo delivered that process with customizable Kanban workflows, team collaboration features, time tracking and Google Calendar integration; the implementation was completed in about two days. As a result, mBusiness saw reduced miscommunication and email traffic, faster task assignment and organization, easier time reporting for budgeting and performance, and smoother delivery of 100+ multilingual websites (about 10 projects/month), effectively making the agency “COVID‑19 proof” with Paymo.

mBusiness

Mischa Birnstiel

General Manager