Case Study: KDA achieves 99% project collection rate with Paymo

KDA Achieves 99% Project Collection Rate Thanks to Paymo

KDA (Klaber Design + Architecture), a boutique architecture and interior design firm in New York led by Tom Klaber, needed a reliable time tracking and invoicing system after rapid growth forced them off Google Sheets and into manual, inefficient workflows. After trying multiple tools that were either under‑featured or required large seat minimums, they adopted Paymo to handle timekeeping, project planning, and billing.

Using Paymo’s time tracking, Gantt charts and invoicing (with QuickBooks Online integration), KDA mapped tasks to project phases to track profitability and streamline billing. Paymo’s quick setup and invoice export enabled faster payments and reduced admin work; KDA now maintains an above 99% collection rate, gains clearer insight into project profitability, and has supported growth to multi‑million dollar projects.

KDA

Tom Klaber

Principal