Case Study: Stephen F. Austin State University gains efficiency and mitigates fraud with PaymentWorks

More Efficiency, Security, and Time to Focus on Strategic Tasks with PaymentWorks

Stephen F. Austin State University was facing significant inefficiencies and security risks from its manual, paper-based vendor onboarding process. The university's finance team was spending excessive time on administrative tasks, handling unsecured sensitive documents, and was unable to focus on more strategic work. To address this challenge, SFA chose to implement the PaymentWorks automated supplier onboarding platform.

By adopting PaymentWorks, the university automated and secured its vendor management process. The solution validated tax IDs, monitored sanctions lists, confirmed banking information, and provided a portal for suppliers to manage their own data. This enabled SFA's staff to focus on higher-value strategic projects, improved operational efficiencies without adding staff, and, critically, mitigated the university's risk of payments fraud.

Stephen F. Austin State University

Brittney Goad

Disbursement Manager