Case Study: City of Vista achieves more secure, efficient vendor payments with PaymentWorks

How PaymentWorks helped the city’s finance team drive efficiency, revenue and peace of mind

The City of Vista was facing significant inefficiencies and security concerns with its decentralized, paper-based vendor onboarding process. This manual system was error-prone and prevented the finance team, led by Finance Manager Matt McDonald, from securely moving vendors to electronic fund transfer (EFT) payments. To address this, the city partnered with PaymentWorks to implement its automated supplier onboarding platform.

PaymentWorks provided a centralized, digital solution for vendor management. This allowed the city to securely onboard new vendors and transition existing ones during data updates, promoting EFT and virtual card payments as preferred methods. The results were substantial: the finance team realized greater efficiency through automated processes, a significant reduction in costly check payments, and the generation of new rebate revenue from virtual cards. Furthermore, PaymentWorks provided enhanced fraud protection and warranty coverage, enabling staff to adopt hybrid work schedules.

City of Vista

Matt McDonald

Finance Manager and Deputy Treasure