Case Study: Great Clips franchisee reduces compliance risk and boosts HR efficiency with Paylocity

How a growing Great Clips franchise is using Paylocity to move their business forward in new ways

Great Clips franchisee Grace Franchise Operating Company Inc., led by owner Mark Grace, faced complex California labor laws, high turnover, multi-location communications challenges, and a lean back-office team supporting 19 salons and 130 employees. After finding a legacy payroll solution too inflexible, the franchise switched to Paylocity’s modern, fully integrated HR platform to better handle timekeeping, payroll, compliance, and employee engagement.

Paylocity implemented modules including Employee Self‑Service and Mobile App, Learning, Recruiting & Onboarding, Payroll, Marketplace integrations, Community, and On Demand Payment to centralize HR workflows. As a result, 3.5 back‑office FTEs now manage the entire employee lifecycle for 130 employees across 19 locations on one platform, with automated training records, improved compliance with California regulations, faster multi‑channel communications, and on‑demand pay access for employees.

Great Clips

Mark Grace

Owner