Case Study: Daiohs USA achieves streamlined HR and payroll and reduced turnover with Paylocity

Coffee Service Provider Finds the Perfect Blend for Streamlined HR and Payroll

Daiohs, a 600+ employee office coffee service provider operating across 60 locations in 30 states, faced fragmented HR processes from growth by acquisition and a problematic move to Paycom that caused payroll errors, high fees, and poor support. To stabilize operations and support continued growth, Daiohs chose Paylocity and its HR and payroll platform to replace Paycom.

Paylocity implemented Recruiting, Onboarding, Learning, Payroll, Community, the Mobile App, Data Insights and AI tools to standardize hiring, digitize onboarding and training, enable remote clock‑in, and centralize communications and analytics. As a result, Daiohs consolidated 60 separate hiring processes into one, improved payroll accuracy across 30 states, reduced turnover for key outside sales roles by more than 30%, and gained the visibility and efficiency needed to scale—outcomes driven by Paylocity’s platform.

Daiohs

Sarah Eigel

General Manager of Administration