Case Study: JSM Apartments achieves reliable online payments and responsive support with PayLease

JSM - Customer Case Study

JSM Apartments, a family-owned Illinois property management company, needed a more reliable and cost-effective way to handle rent payments, security deposits, parking fees, and utilities after struggling with poor service, billing errors, and delayed deposits from a previous electronic payments provider. They turned to PayLease for an online payment solution that would improve collections and reduce the burden on staff.

PayLease implemented a fast, seamless transition with lower monthly rates and transaction fees, plus the ability to accept payments directly through JSM Apartments’ website. As a result, JSM saw less time spent on payment issues, instant access to useful reporting, and dependable on-time deposits, backed by responsive support and a dedicated account representative.

JSM Apartments

Christy Johnson

Account Manager