Case Study: BPMI Properties improves payment efficiency and homeowner satisfaction with PayLease Online Payments

BPMI Properties - Customer Case Study

BPMI Properties, a Dallas-based HOA property management company, was struggling with manual dues processing that was time-consuming, error-prone, and difficult for staff and homeowners alike. It needed a payment vendor that could work with its bank and integrate with TOPS to simplify accounting and reconciliation, so BPMI Properties chose PayLease’s Online Payment solution.

PayLease implemented TOPS integration, bank compatibility, and multiple payment options like eCheck and credit card, while also supporting a complimentary homeowner outreach campaign with customized fliers. As a result, BPMI Properties saw immediate adoption of the new online payment options, faster processing, improved staff productivity, and significant time savings, with the integration later upgraded from file-based to API for even greater automation.

BPMI Properties

Tina Bennett

Project Coordinator