Case Study: AC Lewis Management achieves improved NOI with PayLease

A. C. Lewis Management - Customer Case Study

A. C. Lewis Management, headquartered in Baton Rouge, Louisiana, operates ten multifamily properties and needed a better way to recover utility costs while integrating with ResMan. They turned to PayLease for Submetering and Resident Billing to replace utilities being bundled into rent, improve NOI, and handle student housing utility allowances more accurately.

PayLease implemented a system that remotely reads submeters, calculates resident charges, and lets property managers review and approve bills before distribution, with training and support from PayLease’s Client Success team. The result was a simpler billing process and meaningful cost recovery, including recapturing water and sewer expenses that can run $4,000 to $5,000 per month at a 197-unit property, delivering a strong financial impact for A. C. Lewis Management.

A. C. Lewis Management

Michelle Kimble

Regional Manager