Case Study: Zoom Zoom Bowen achieves reliable, efficient mobile payments with Payfirma

Zoom Zoom Bowen, Inc - Customer Case Study

Zoom Zoom Bowen, Inc., Bowen Island’s original and sole scooter rental company, needed a reliable way to accept credit cards and, most importantly, pre-authorize a $300 damage deposit for each rental. Jamie Woodall found that many payment options didn’t support this requirement, creating delays and frustration for a new business that depends on fast, efficient checkouts. Payfirma’s mobile point-of-sale app and card reader fit the need by enabling secure pre-authorizations on the go.

With Payfirma, Zoom Zoom Bowen was able to pre-authorize the rental fee and deposit together, then capture only the rental fee when scooters were returned, saving time and simplifying transactions. Payfirma also provided quick, helpful support and fast onboarding, helping the business get approved quickly and make sales without disruption. Jamie reported that the smoother payment process improved customer service and was effective enough that she began referring other business owners to Payfirma.

Zoom Zoom Bowen, Inc

Jamie Woodall

Director