Payfirma
22 Case Studies
Case Study: Haven Home ClimateCare collects payments faster with Payfirma
A Payfirma Case Study
Haven Home ClimateCare - Customer Case Study
Haven Home ClimateCare, a family-owned HVAC and home comfort company in Kingston, Ontario, wanted to make paying for completed work faster and easier for customers. Their challenge was collecting receivables after service or installation jobs, since clients had to pay at the office or provide credit card details over the phone. They turned to Payfirma and its mobile payment solution.
With Payfirma, Haven Home ClimateCare can collect payments on-site as soon as the work is finished, helping them get paid faster and reducing time spent chasing receivables. After a year and a half using Payfirma, the company reported quicker transaction completion, improved efficiency, and a better customer experience, while maintaining its high service standards from start to finish.
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Haven Home ClimateCare
André Soucy
Haven Home ClimateCare