Case Study: Barr’s Roofing boosts sales and customer service with Payfirma

Barr’s Roofing Siding & Sheet Metal Ltd - Customer Case Study

Barr’s Roofing Siding & Sheet Metal Ltd., a third-generation family business serving Ontario for more than 29 years, needed a better way to handle payments. Relying mainly on cheques, bank drafts, and money orders led to NSF issues, collection headaches, and friction with customers who wanted to pay by credit card. To solve this, the company turned to Payfirma and its Web Terminal.

With Payfirma’s transparent pricing, easy-to-use platform, and responsive customer service, Barr’s Roofing quickly adopted credit card acceptance across most of its business. The company now processes 98% of transactions through Payfirma’s Web Terminal, gets paid right away, and offers customers a more convenient checkout experience. Barr’s Roofing says Payfirma has reduced payment chasing, improved service, and been one of the best business changes in its history.

Barr’s Roofing Siding & Sheet Metal Ltd

Krista Barr

Office Administrator