Case Study: Softcom achieves rapid OKR adoption and formalized performance management with Paycor

Softcom - Customer Case Study

Softcom is a Lagos-based growth‑tech company (250+ people) building digital infrastructure for identity, learning, payments and data across Africa. With a fully remote workforce and ambitious, human‑centered goals, they lacked a structured way to measure outcomes—relying on cumbersome Google Sheets for KPIs—and needed a performance solution that matched their mission and scale.

In 2019 they adopted the OKR methodology and implemented 7Geese through a phased rollout (demos, leadership buy‑in, internal marketing and workshops). The platform replaced manual tracking, enabled recognition and 360° feedback, and achieved rapid adoption (over 90% of staff onboarded within two weeks), improving alignment, clarity for leaders and seamless remote performance management as they scale.

Softcom

Remi Adegboye

People Manager