Case Study: Penn Station achieves streamlined onboarding and reduced paperwork with Paycor

Paycor’s Onboarding Offers Penn Station a Better Way to Manage New Hires

Penn Station, a fast-growing upscale quick-service franchise, operates 310 restaurants nationwide; Todd Bookwalter runs three Northern Indiana locations with 45 employees. After a disruptive payroll change, Todd partnered with Paycor in 2014 and faced a major challenge: time-consuming, error-prone manual onboarding and paperwork that drained managers and slowed new-hire processing.

Paycor implemented Onboarding plus payroll, HR support, and reporting so new hires can enter information, e-sign documents, add bank details, and be scanned by HIREtech for Work Opportunity Tax Credits, with data flowing directly into payroll. The result: dramatically reduced paperwork, faster and more accurate payroll, captured tax credits that lower federal liability, and a trusted support relationship that improved operations across the franchises.

Penn Station

Todd Bookwalter

President