Case Study: Midwest Health Services achieves streamlined onboarding and payroll efficiency with Paycor

Midwest Health Services - Customer Case Study

Midwest Health Services, a Massillon, Ohio provider supporting individuals with developmental disabilities to live independently, struggled with time-consuming administrative work: onboarding required three people, payroll involved manual entry and late nights for Payroll Coordinator Dona Mitchell, and open enrollment was cumbersome. These inefficiencies distracted staff from their core mission and slowed hiring when demand rose.

Paycor implemented intuitive HR, Payroll, Onboarding and Benefits Advisor tools with employee self-service, compliance checks and a transparent implementation process. The platform eliminated manual data entry, consolidated open enrollment into a one‑and‑done flow, freed Dona from needing three HR assistants for new hires, saved significant time, and helped Midwest Health Services scale staffing while staying compliant.

Midwest Health Services

Dona Mitchell

Payroll Coordinator