Case Study: Together Credit Union achieves payroll confidence and fewer support calls with Paycor’s Customer Sandbox

How Paycor’s Customer Sandbox Eliminates Guesswork

Together Credit Union, which serves more than 130,000 members and about 430 employees, faced payroll disruption and errors because its HRIS analyst lacked a safe way to test changes. Pay rates were difficult to manage, test runs weren’t possible, and the team relied heavily on support calls and guesswork to implement payroll updates.

Paycor’s Customer Sandbox provided a secure test environment where changes can be made and validated without affecting real data, reducing dependence on support and eliminating guesswork. As a result, Together Credit Union saw fewer support calls, faster and more accurate pay rate management, and greater confidence and efficiency in payroll operations.

Together Credit Union

Kristin Patterson

HRIS Analyst