Case Study: Graeter's Ice Cream achieves streamlined HR and payroll with Paycom

How an Ice Cream Company Implemented Paycom and Got a Taste of World-Class Service

Graeter’s, a century-old, family-owned ice cream maker with 58 locations across five states and up to 2,000 employees, was struggling with disconnected HR systems, manual data entry, slow and ineffective vendor support, and difficulty assembling data for reporting and audits — at one point needing a third party to extract information for multiple DOL audits.

Graeter’s implemented Paycom’s full HR and payroll platform, including employee self-onboarding, Beti® payroll checks, and on-site implementation support, which automated workflows and centralized data. The result: streamlined onboarding, payroll and reporting; a two-person HR team freed to focus on strategic initiatives; faster compliance and reporting; and renewed trust in HR technology across the organization.

Graeter's Ice Cream