Case Study: Plumbing Doctor achieves HR and compliance efficiency with Paychex PEO

Plumbing M.D. Grows with Paychex PEO HR Support

Plumbing Doctor (Plumbing M.D.) needed a better way to manage employee issues and stay compliant with California’s complex labor laws while serving customers across nearly 100 ZIP codes. The family-owned business turned to Paychex PEO and HR support to help reduce the burden of constant policy updates, training, and compliance tracking.

Paychex implemented a dedicated HR professional through Paychex PEO, helping Plumbing Doctor update its handbook, train managers and employees, and adopt best practices for HR and compliance. The result was an estimated 960 hours saved per year, along with improved efficiency, stronger HR stability, and added employee benefits like a 401(k) plan and the Paychex Flex mobile app.

Plumbing Doctor

Jessie Farias Tavera

Chief Operating Officer