Paychex
36 Case Studies
A Paychex Case Study
Bolden Insurance Agency, led by Paul Bolden, struggled during the COVID-19 pandemic to keep paying employee salaries, health insurance, and office costs while revenue fell. Even after using PPP support, the agency still faced a cash shortfall, and Bolden personally gave up his own salary to avoid layoffs.
Paychex helped Bolden Insurance Agency use its ERTC Service to claim the federal Employee Retention Tax Credit. With Paychex support, the agency filed amended tax returns and recovered more than $70,000, giving it funds to reinvest in the business and support employees.
Paul Bolden
Bolden Insurance Agency