Case Study: Lee’s Famous Recipe Chicken reduces paycheck-to-paycheck stress and boosts employee engagement with PayActiv

Reducing the Stress of Living Paycheck-to-Paycheck

Lee’s Famous Recipe Chicken — Henry Loving’s Richmond, VA franchise — faced employee financial stress among about 50 hourly workers earning roughly $11.50 an hour, with many living paycheck-to-paycheck and becoming distracted or disengaged on the job. To address this, the franchise offered the PayActiv financial wellness benefit, giving workers access to an app to manage short-term expenses and reduce financial strain.

PayActiv’s program was adopted by most eligible employees, and regular app use helped smooth out expense challenges. According to franchise staff, PayActiv led to a marked decrease in distraction and disengagement, improved focus and morale, longer employee tenure, better customer service and, ultimately, stronger sales and business performance.

Lee’s Famous Recipe Chicken

Henry Loving

Owner and CEO