Case Study: NYC achieves rapid, safe payment for 7,500+ cab drivers during COVID-19 with Payactiv

Payactiv Helps NYC Cab Drivers Get Paid

NYC needed to keep essential services moving during COVID-19 and contracted TLC cab drivers to deliver food and supplies, but quickly needed a safe, digital way to pay thousands of drivers. Payactiv stepped in, offering its Payactiv platform and mobile Payactiv App (with the Payactiv Visa Prepaid Card option) to enable rapid digital disbursements.

Payactiv integrated with the NYC Engagement Portal so drivers could sign up via the app and receive weekly wages to any bank or card (or the Payactiv Prepaid Card) almost immediately. Over six months Payactiv processed more than $27 million for 7,500+ drivers and supported over 500,000 routes, ensuring timely pay and keeping critical deliveries running.

NYC

Vincent Chin

TLC Assistant Commissioner for Finance and Administration