Case Study: Comfort Keepers achieves improved caregiver retention and financial wellness with PayActiv

Comfort Keepers - Customer Case Study

Comfort Keepers, a home-care provider in Manassas, VA that prioritizes skilled caregivers and hiring veterans, faced challenges from standard biweekly pay cycles that left employees vulnerable to payday lenders and high finance charges. To address this, Comfort Keepers partnered with PayActiv and adopted PayActiv’s Earned Wage Access and holistic financial wellness services (customer since December 2017).

PayActiv’s solution was integrated into Comfort Keepers’ hiring and retention programs, giving caregivers on-demand access to earned wages and financial-wellness tools. The program led to more engagement, higher morale and more positive attitudes among caregivers, and—per company leadership—had a clear, measurable impact on recruiting and retention for Comfort Keepers.

Comfort Keepers

Anthony Fiore

Owner & CEO