Case Study: Go-Ahead achieves fraud reduction and revenue growth with Access PaySuite by Capita

Go Ahead - Customer Case Study

Go-Ahead, a leading transportation company, faced challenges with fraudulent transactions that were consuming resources and reducing revenue. Their previous fraud prevention tool lacked flexibility. To address this, they turned to Pay360 by Capita and implemented its comprehensive Fraud and Risk Management tool.

The solution from Pay360 by Capita provided a real-time rules engine and extensive data sources for early fraud detection. This integration resulted in a 54% increase in stopped fraudulent activity within a month and an average reduction in chargebacks of £3,000-£4,000 per month. The vendor's tool empowered Go-Ahead to prevent millions in fraud, leading to significant cost savings and increased revenue.

Go Ahead

Debs Mayne

Manager